Questions about your order, sizing, shipping, or returns? Email our customer care team and include the details we need to help you quickly.

Contact by email

Email: support@vestralo.com — primary support.

For order questions, sizing help, shipping updates, or return requests, email us and our team will get back to you.

Response time: 1 to 2 business days
Availability: Monday to Friday, 9:00 AM – 5:00 PM (ET)

Faster help — include in your message

• your order number, if you have one;
• the item name or product link;
• a short description of your question;
• photos for damage, defects, or wrong items.

Helpful topics

• Shipping — processing, delivery estimates, tracking, and carriers.
• Returns — 30-day return window and return conditions.
• Privacy — data, cookies, and privacy requests.
• Terms — store terms, checkout, and website use.

Business details

Vestralo
2335 E Atlantic Blvd
Pompano Beach, Florida 33062
United States

Support note: We currently provide customer support by email only. Vestralo does not offer phone or live chat support at this time.