Transactions Policy

At Vestralo, payments are processed securely through encrypted payment providers. This Transactions Policy explains payment processing, currency, failed payments, and transaction security.

Last updated: June 19, 2026

Accepted payment methods

The payment methods available for your order are displayed at checkout. Available methods may vary depending on your location, bank, device, and the payment providers enabled for Vestralo.

We will update this policy if our permanent payment method list changes.

Payment process

  1. Select one of the available payment methods at checkout.
  2. Enter your payment details through the secure checkout.
  3. Confirm the order and payment.
  4. Your payment is processed using encryption and fraud-prevention checks.
  5. You will receive an order confirmation by email after successful payment.

Secure payment processing

  • Payment data is transmitted using SSL encryption.
  • We do not store complete credit card details on our own systems.
  • Payment processing is handled by certified payment providers and follows applicable security standards, including PCI-DSS where relevant.

Failed or rejected payments

If your payment is unsuccessful, please try an alternative payment method or contact your bank or card issuer. If the issue continues, contact our customer service team and we will help where possible.

Currency

Prices are displayed and charged in the currency shown at checkout for your destination (for example USD, AUD, CAD, MXN, or GBP). If you pay with a card in a different currency, your bank may apply its own exchange rate.

Questions

You can find more information in our FAQ, Shipping Policy, Returns & Refunds Policy, or by contacting customer service.

Company Info

Shop Name: Vestralo
Company Name: TM ESCALA ECOMMERCE LLC
EIN (Tax ID): 98-1943499
Email: support@vestralo.com
Business address: 2335 E Atlantic Blvd STE 200, Pompano Beach, FL 33062, United States

Hours: Mon–Fri, 9:00 AM – 5:00 PM (EST)
We reply within 12–24 business hours.